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Product Guarantee & Return Policy

SAACHI INDIA (hereinafter called the Company) offer products of standard quality to every customers. If the product purchased by the Distributors or consumers are of inferior quality or with manufacturing defects, the Company guarantees replacement. However, this guarantee does not extend to damages or contamination due to expiry, negligence or deliberate act.

In case of any dissatisfaction, manufacturing or packaging defect, customers/Distributors can return/exchange the product. The customers/Distributors must contact the Distributor/company from whom they had purchased the same, within 30 days from the date of purchase. They have to give a reason and return the said products along with the original customer order receipt copy / invoice. In such cases, It is the distributor’s obligation to satisfy the customer’s need for money refund or replacement of products.

The Distributor can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the distributor does not want the same products, the Company will give a cash voucher of the same amount, which can be used by the Distributor within days for purchasing product of their choice.

The Company provides a Buy Back Policy to the distributor who wishes to resign from his/her distributorship and return any Saachi India product that are in good condition, useable, resaleable, restock- able. unopened, unaltered and must have a shelf life of at least four months.

If the Distributor resigns within days from the purchase of product, Saachi India shall provide a full refund for the products to the Distributor.

If the Distributor resigns from his/her distributorship after the expiry of days from the date of purchase of product from Saachi India, the amount refunded will be equal to distributor cost of the products being returned, less total bonus paid out by the Company on the original purchase, less 10% service charge.

The Buy Back policy is designed to impose upon the sponsor and the Company-the obligation to ensure that the distributor is buying products wisely.

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